Book Eka Care appointments on WhatsApp

Yes. NeuronCx connects to Eka Care EMR, also called Eka EMR, in both directions. Patients can book Eka Care appointments on WhatsApp, and appointments booked anywhere in Eka Care, along with their status changes, reach the patient's record in NeuronCx.

Yes. Patients pick a clinic, a doctor, a consultation type, a date and a slot in a short form inside the chat. Returning patients are found by mobile number, and new patients give their name, date of birth and gender in the chat. The appointment is then created straight in Eka Care.

Eka Care can send reminders and follow-ups on WhatsApp. NeuronCx lets the patient complete the whole booking in the chat, take payment there, and keeps every visit status on the patient's record in your CRM, so your team can follow up from one place.

Yes. Whenever an appointment is created in Eka Care, whether at the front desk, over the phone or through a partner app, Eka Care tells NeuronCx. The patient's record is created or updated, the booking is credited to its source, and later status changes such as completed or cancelled follow automatically.

NeuronCx uses Eka Care's API to read clinics, doctors, slots and patients, and to create appointments. Eka Care sends NeuronCx an update each time an appointment is booked or its status changes. Access keys come from Eka Care for your account, and nothing needs to be installed on your own servers.

Yes. Once the booking is made, NeuronCx can send a Razorpay payment link in the same chat. The amount is the doctor's rate at that clinic in Eka Care, with any discount rules you set in NeuronCx applied first.