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NeuronCx

Knowledge base

Answers that come from your documents, not a guess

Your policies, price lists and service details become the agent's source of truth, so what it tells a customer is what you published.

Knowledge base

A content model built for semantic retrieval

Content is organised and tagged so agents find answers by meaning, not just keywords, and every answer is written from your approved pages and documents.

Knowledge base

Response quality monitoring against a threshold

Every answer is scored for quality as it's given. If a score falls below your threshold, NeuronCx raises a ticket and alerts your team to correct it.

Knowledge base

Generated long-form content in your own schema

NeuronCx can write keyword-optimised web pages and long-form articles in a format you define.

What it handles

From your content to a correct answer

Hospitals

Pre-visit questions

What a procedure involves, what to bring, what it costs, answered from your own approved material rather than improvised.

Diagnostics

Test preparation instructions

Fasting rules, timing and report turnaround, consistent across every branch and every shift.

Universities

Course and eligibility detail

Fee structures, entry requirements and deadlines, answered the same way whoever asks and whenever they ask.

Why it matters

Grounded answers, not confident guesses

Your words, not the model's

Answers are drawn from documents you approved, so the agent never makes up an answer for a customer.

One update, everywhere

Change a price or a policy once and every channel reflects it immediately.

Traceable

You can see which source produced an answer, which matters when someone disputes what they were told.

Put your own content behind every answer

Tell us what your teams answer most often, and we'll show you what the agent could handle from your existing material.