NeuronCxUser intelligence
Every conversation is data you already own
What customers asked for, how they felt about it and where they gave up, read from the conversations your agents are already having.
Customer data built from your own conversations
NeuronCx's customer data platform builds a record of customer behaviour across every channel, with no data pipelines to build. Search customer conversations by meaning to see what customers ask for most.
What it surfaces
Questions your reports can't answer
Hospitals
Demand you're turning away
Which specialties and locations people asked for and didn't get a slot, rather than only what was booked.
Diagnostics
Where enquiries stall
The point in a conversation where people stop replying, so you can see whether it's price, timing or prep instructions.
Universities
What applicants actually ask
The real questions of an admission season, ranked by volume, rather than what the prospectus assumed they'd ask.
Why it matters
Evidence from the channel where decisions happen
First-party by definition
This comes from your own conversations, not a panel or a third-party audience.
Ranked by volume
You see what comes up constantly rather than what came up in the last meeting.
Feeds back in
What you learn becomes knowledge-base content, so the next person asking gets a better answer.
Find out what your conversations already know
Send us a month of conversation volume and we'll show you the patterns in it.