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  • Telephony and dialers
  • API and webhooks

Full duplex call automation with astTECS IP PBX

Call status and agent details arrive with every call.

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  • EExotelEach call lands on the customer record with its recording, and a missed call can start a WhatsApp follow-up.
  • KKnowlarityCall events and recordings come in as they happen, with wait time and talk time, and each call is tied to its agent.
  • TTata SmartfloCalls are linked to the agent who handled them, so every agent's calls can be reviewed and scored fairly.