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NeuronCx
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  • CRM and marketing
  • API and webhooks

Turn every campaign and missed call into a Zenoti booking

Guests reply to an offer or a missed-call message, pick a branch, service and slot in WhatsApp, and the appointment is booked straight into Zenoti.

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Works with Bots, Campaigns, CRM, Workflows

What moves between Zenoti and NeuronCx

  1. A guest opens the booking form

    What happens in NeuronCx

    Shows your branches, categories and services from Zenoti.

  2. A guest picks a date

    What happens in NeuronCx

    Shows the open slots for that branch and service.

  3. A returning guest starts a booking

    What happens in NeuronCx

    Shows their booking history and usual branches.

  4. A new guest registers

    In ZenotiGuest created
    What happens in NeuronCx

    Creates the guest in Zenoti.

  5. A guest confirms a booking

    In ZenotiAppointment booked
    What happens in NeuronCx

    Books the appointment and returns the booking reference to the chat.

  6. A booking is made

    What happens in NeuronCx

    Saves it as an order on the customer's NeuronCx record.

  7. A call to a branch is missed

    What happens in NeuronCx

    Sends the guest a WhatsApp message with a booking form for that branch.

What you need to connect Zenoti

From You

From Zenoti

From NeuronCx

Questions about Zenoti

Does NeuronCx integrate with Zenoti?

Yes. NeuronCx connects to Zenoti so guests can book appointments on WhatsApp. It reads your branches, services, open slots and guest history from Zenoti, and books each appointment straight into it, whether the guest came from a campaign, a reply or a missed call.

Can guests book Zenoti appointments on WhatsApp?

Yes. Guests pick a city, a branch, a service, a date and a slot in a short form inside the chat, and the appointment is booked in Zenoti. Returning guests start from their booking history, and new guests register in the chat first.

How is this different from Zenoti's own marketing tools?

Zenoti has its own tools for sending campaigns. NeuronCx works on WhatsApp, where guests reply, and lets them book a real Zenoti slot in the same chat. It also follows up missed calls on WhatsApp, so guests who couldn't get through can still book.

What happens when a guest calls and nobody answers?

If your phone line is connected to NeuronCx, the guest gets a WhatsApp message apologising for the missed call, with a button to book. The form opens for the branch they called, shows their history from Zenoti, and books the slot they pick.

Do returning guests see their booking history?

Yes. NeuronCx reads each guest's booking history from Zenoti, so returning guests start with the branches and services they've used before. You can also show new guests a shorter list, such as a consultation only.

How does the Zenoti integration connect?

NeuronCx uses the Zenoti API to read branches, services, slots and guest history, and to create guests and appointments. API access comes from Zenoti for your account and is kept in your NeuronCx settings. Nothing needs to be installed on your servers.

  • KKnowlarityCall events and recordings come in as they happen, with wait time and talk time, and each call is tied to its agent.